Relationship between abusive supervision and workers' well-being in construction projects: effects of guanxi closeness and trust in managers

Purpose: The high-pressure nature of the construction industry, along with the COVID-19 pandemic, triggered abusive supervision (i.e. workplace bullying and incivility behaviour) that has diminished workers' well-being. However, despite the growing prevalence in practice and increasing concern in academia, abusive supervision remains largely unexplored by construction management scholars. This study aims to fill the gap in the current literature by analysing the effects of abusive supervision on construction workers' well-being, the mediating role of guanxi closeness and the moderating role of trust in the manager. Design/methodology/approach: A questionnaire survey was completed by 258 Chinese construction workers. The data underwent mediation and moderation analyses using PROCESS macro 3.5 for SPSS. Findings: The results revealed that managers' abusive supervision reduced construction workers' well-being at work and in life. Guanxi closeness between manager and workers mediated the relationship between managers' abusive supervision and construction workers' well-being. Additionally, trust in managers moderated the mediating effect of guanxi closeness. This study further revealed that the emotional connection between construction managers and workers, such as expressive guanxi closeness and affective-based trust, is important in handling the impact of abusive supervision on the workers. Practical implications: The findings of this study provide support for recent calls to address negative manager behaviours such as abusive supervision in construction management. They aid the development of a more comprehensive internal mechanism that considers the influence of guanxi closeness on the outcomes of abusive supervision by managers at construction sites. Additionally, interventions that develop trust in managers may be particularly effective in alleviating the tension of abusive supervision. More attention should be paid to managers' emotional connections in daily construction project management. Originality/value: Rather than concentrate on positive leadership, this study shifts the focus to negative leadership in construction project management by identifying abusive supervision as a negative primary antecedent of workers' well-being. While prior research has highlighted how negative manager behaviours affect workers' well-being from the conservation of resources theory (COR) perspective, this study is the first, to the authors' knowledge, to adopt a social exchange theory perspective by introducing guanxi closeness as a mediator. It contributes to a greater understanding of how trust in the manager alleviates the negative effect of the person's abusive supervision on construction workers. © 2023, Emerald Publishing Limited.

Prevention-focused leadership and well-being during the pandemic: mediation by role clarity and workload

Purpose: The global pandemic has required organisational leaders to respond rapidly in a time of uncertainty. A specific challenge for leaders during the global pandemic is the salient and immediate threat to worker health and well-being. Unfortunately, the consequences of different leadership actions in this context are not well understood. By exploring the path from leader behaviour to employee well-being via experienced work characteristics, this study aims to provide a framework for better understanding pandemic threat and corresponding leadership impact. Design/methodology/approach: Two prevention-focused leadership strategies were explored: defend and adapt strategy. Two important work characteristics role clarity and workload were used to help explain the links between leadership strategies and well-being. Potential mediating pathways were tested in path analysis with Mplus (v7.4) based on 515 online survey responses. Findings: Different mediating pathways demonstrated complex associations between the constructs. Increases in the both prevention-focused leadership strategies were found associated with positive well-being by increasing employees' perceptions of leadership and by improving role clarity in the workplace. Notably, evidence also supported that increase in defend strategy was linked to reduced worker well-being through intensified workload. Originality/value: In times of uncertainty amidst the global COVID-19 pandemic, prevention-focused leadership is vital to engage the workforce and ensure compliance with safety procedures to avoid associated risks to worker health and organisational performance. This research focused on the rarely studied topic of prevention-focused leadership, and how prevention strategies were related to employee well-being. Based on the findings for prevention-focused defend and adapt strategies, this study suggested leadership practices that might shape employee well-being in a time of turbulence. © 2022, Emerald Publishing Limited.

Implications for places of remote working

A shift to remote working raises important issues about the changing geography of work and the associated implications for places. It seems unlikely that a 'new normal' after the COVID-19 pandemic will replicate the pre-COVID-19 picture. This has implications for the geography of work, both directly and indirectly because remote working in some jobs has implications for the sustainability of other jobs previously reliant on them. This chapter traces the possible short- and medium-term implications for places of remote working, addressing important questions relating to (1) the changing attractiveness of places in the context of greater remote working;(2) the future for city centres;(3) a possible revival of outer urban centres, market towns, and rural areas;(4) implications for geographical segregation and inequalities as different sub-groups face different possibilities for remote working;and (5) the implications of remote working for place-based policy. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

White-collar career advancement when working from home

Across the world, COVID-19 has driven millions of white-collar employees to work from home (WFH). Anticipated business benefits of WFH will likely compel employers to extend the work practice for several employees post-pandemic. WFH, by affecting job task execution, as well as opportunities to enhance and demonstrate capabilities, will hold implications for employee career advancement. In this context, a new model for career advancement is proposed, the competence career advancement model, comprising three cyclical stages (achieving, improving, and proving competence) based on the self-determination theory's psychological need for competence. The chapter covers job demands and resources that influence each stage of career advancement, as well as how these demands and resources are themselves affected under WFH conditions. Also discussed are the consequences of satisfaction/frustration through the stages of career advancement for worker well-being and work attitudes/outcomes. Human resource and technology practices to enable employee career advancement under WFH are suggested as well. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Handbook of research on remote work and worker well-being in the post-COVID-19 era

This edited book presents an understanding of the impacts of the rapid expansion of remote working in response to the global COVID-19 pandemic with the intent to progress understanding and raise awareness of both the benefits and challenges faced from the large-scale adoption of remote working, considering the multiple dimensions in which this large-scale movement is impacting our working lives (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Remote work, sexual harassment, and worker well-being: A study of the United States and India

Workplace sexual harassment is a serious occupational hazard, adversely affecting workers' employment trajectories, economic well-being, and mental and physical health. Prior to COVID-19, it was widespread and primarily perpetrated by men against women, both in the physical workplace and physical and virtual public spaces associated with work. This chapter examines how the transition to remote work has effected changes in the prevalence and types of sexual harassment, paying attention to its gendered nature. Remote work holds both promise and peril. While exposure to physical harassment has fallen, information and communications technology has increased the risk of sexual harassment in virtual spaces. The cases of the United States and India are explored in more detail to compare worker experiences across the Global North and Global South, in countries with vastly different socioeconomic structures. This chapter contributes to the understanding of the benefits and challenges of remote work in combatting sexual harassment. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Building and maintaining trust in virtual teams

The COVID-19 pandemic has led to widespread adoption of virtual teams (VTs), the prevalence of which had already been increasing steadily. However, studies show that VTs often fail to meet their potential, highlighting the centrality of trust to their success. While trust is important at the team member level and the focus of much of the extant research, it also underpins effective virtual leadership. Following a review of VT and trust literatures, research conducted within three global technology companies across Europe, Middle East, and Africa is used to provide insights into trust development in virtual leader- member dyads. These highlight leaders' behaviours that can both demonstrate their own trustworthiness to VT members and their trust of VT members. These behaviours are integrated into a framework for enabling high trust VT leadership which emphasises member-centricity. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

Telework and Worker Health and Well-Being: A Review and Recommendations for Research and Practice.

Telework (also referred to as telecommuting or remote work), is defined as working outside of the conventional office setting, such as within one's home or in a remote office location, often using a form of information communication technology to communicate with others (supervisors, coworkers, subordinates, customers, etc.) and to perform work tasks. Remote work increased over the last decade and tremendously in response to the COVID-19 pandemic. The purpose of this article is to review and critically evaluate the existing research about telework and worker health and well-being. In addition, we review and evaluate how engaging in this flexible form of work impacts worker health and well-being. Specifically, we performed a literature search on the empirical literature related to teleworking and worker health and well-being, and reviewed articles published after the year 2000 based on the extent to which they had been discussed in prior reviews. Next, we developed a conceptual framework based on our review of the empirical literature. Our model explains the process by which telework may affect worker health and well-being in reference to individual, work/life/family, organizational, and macro level factors. These components are explained in depth, followed by methodological and fundamental recommendations intended to guide future research, policies, and practices to maximize the benefits and minimize the harms associated with telework, and offer recommendations for future research.

Health Equity and Worker Justice in Temporary Staffing: The Illinois Case

Temporary staffing has an increasing role in world economies, contracting workers and dispatching them to work for leasing employers within countries and across borders. Using Illinois as a case study, co-authors have undertaken investigations to understand the occupational health, safety, and well-being challenges for workers hired through temporary staffing companies;to determine knowledge and attitudes of temp workers and temp staffing employers;and to assess temporary staffing at a community level. Temporary staffing workers in Illinois tend to be people of color who are employed in the most hazardous sectors of the economy. They have a higher rate of injury, are compensated less, and often lose their jobs when injured. Laws allow for ambiguity of responsibility for training, reporting, and compensation between the staffing agency and host employers. Our findings illustrate the ways in which principles of fairness and equity are violated in temporary staffing. Shared responsibility for reporting injuries, providing workers’ compensation insurance, and training workers should be mandated in law and required in contractual language between temporary staffing and host/contracting employers. Monitoring, enforcement, and adjustment of the law based on experience are required to “promote inclusive and sustainable economic growth, employment and decent work for all.

Has the COVID-19 Pandemic Accelerated the Future of Work or Changed Its Course? Implications for Research and Practice.

The COVID-19 pandemic is a unique transboundary crisis which has disrupted people's way of life more dramatically than any event in generations. Given the ambiguity surrounding the end of the COVID-19 pandemic and its enduring negative effects, it is important to understand how this has affected important future of work trends. The aim of the current paper is to assess the impact of the COVID-19 pandemic on commonly discussed future of work trends relevant to occupational safety and health priority areas. These topics include work arrangements, compensation and benefits, and the organization of work. For each topic, we assess trends leading up to the COVID-19 pandemic, discuss the impact of the pandemic on these trends, and conclude with implications for research and practice. Overall, the pandemic appears to have both accelerated and disrupted various trends associated with future of work topic areas. These effects are discussed in terms of implications for both policymakers and organizations.

How Will the Future of Work Shape OSH Research and Practice? A Workshop Summary.

Growth of the information economy and globalization of labor markets will be marked by exponential growth in emerging technologies that will cause considerable disruption of the social and economic sectors that drive the global job market. These disruptions will alter the way we work, where we work, and will be further affected by the changing demographic characteristics and level of training of the available workforce. These changes will likely result in scenarios where existing workplace hazards are exacerbated and new hazards with unknown health effects are created. The pace of these changes heralds an urgent need for a proactive approach to understand the potential effects new and emerging workplace hazards will have on worker health, safety, and well-being. As employers increasingly rely on non-standard work arrangements, research is needed to better understand the work organization and employment models that best support decent work and improved worker health, safety, and well-being. This need has been made more acute by the SARS-CoV-2 global pandemic that has resulted in dramatic changes in employment patterns, millions of lost jobs, an erosion of many economic sectors, and widespread disparities which further challenge occupational safety and health (OSH) systems to ensure a healthy and productive workplace. To help identify new research approaches to address OSH challenges in the future, a virtual workshop was organized in June 2020 with leading experts in the fields of OSH, well-being, research methods, mental health, economics, and life-course analysis. A paradigm shift will be needed for OSH research in the future of work that embraces key stakeholders and thinks differently about research that will improve lives of workers and enhance enterprise success. A more transdisciplinary approach to research will be needed that integrates the skills of traditional and non-traditional OSH research disciplines, as well as broader research methods that support the transdisciplinary character of an expanded OSH paradigm. This article provides a summary of the presentations, discussion, and recommendations that will inform the agenda of the Expanded Focus for Occupational Safety and Health (Ex4OSH) International Conference, planned for December 2021.

Leveraging Strategic Foresight to Advance Worker Safety, Health, and Well-Being.

Attending to the ever-expanding list of factors impacting work, the workplace, and the workforce will require innovative methods and approaches for occupational safety and health (OSH) research and practice. This paper explores strategic foresight as a tool that can enhance OSH capacity to anticipate, and even shape, the future as it pertains to work. Equal parts science and art, strategic foresight includes the development and analysis of plausible alternative futures as inputs to strategic plans and actions. Here, we review several published foresight approaches and examples of work-related futures scenarios. We also present a working foresight framework tailored for OSH and offer recommendations for next steps to incorporate strategic foresight into research and practice in order to advance worker safety, health, and well-being.

Thriving from Work: Conceptualization and Measurement.

Work is a major contributor to our health and well-being. Workers' thriving is directly influenced by their job design, work environment and organization. The purpose of this report is to describe the qualitative methods used to develop the candidate items for a novel measure of Thriving from Work through a multi-step iterative process including: a literature review, workshop, interviews with experts, and cognitive testing of the candidate items. Through this process, we defined Thriving from Work as the state of positive mental, physical, and social functioning in which workers' experiences of their work and working conditions enable them to thrive in their overall lives, contributing to their ability to achieve their full potential in their work, home, and community. Thriving from Work was conceptualized into 37 attributes across seven dimensions: psychological, emotional, social, work-life integration, basic needs, experience of work, and health. We ultimately identified, developed and/or modified 87 candidate questionnaire items mapped to these attributes that performed well in cognitive testing in demographically and occupationally diverse workers. The Thriving from Work Questionnaire will be subjected to psychometric testing and item reduction in future studies. Individual items demonstrated face validity and good cognitive response properties and may be used independently from the questionnaire.

Work-Related and Personal Factors Associated With Mental Well-Being During the COVID-19 Response: Survey of Health Care and Other Workers.

BACKGROUND: The response to the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic has created an unprecedented disruption in work conditions. This study describes the mental health and well-being of workers both with and without clinical exposure to patients with coronavirus disease (COVID-19). OBJECTIVE: The aim of this study is to measure the prevalence of stress, anxiety, depression, work exhaustion, burnout, and decreased well-being among faculty and staff at a university and academic medical center during the SARS-CoV-2 pandemic and describe work-related and personal factors associated with their mental health and well-being. METHODS: All faculty, staff, and postdoctoral fellows of a university, including its medical school, were invited in April 2020 to complete an online questionnaire measuring stress, anxiety, depression, work exhaustion, burnout, and decreased well-being. We examined associations between these outcomes and factors including work in high-risk clinical settings and family/home stressors. RESULTS: There were 5550 respondents (overall response rate of 34.3%). Overall, 34% of faculty and 14% of staff (n=915) were providing clinical care, while 61% of faculty and 77% of staff were working from home. Among all workers, anxiety (prevalence ratio 1.37, 95% CI 1.09-1.73), depression (prevalence ratio 1.28, 95% CI 1.03-1.59), and high work exhaustion (prevalence ratio 1.24, 95% CI 1.13-1.36) were independently associated with community or clinical exposure to COVID-19. Poor family-supportive behaviors by supervisors were also associated with these outcomes (prevalence ratio 1.40, 95% CI 1.21-1.62; prevalence ratio 1.69, 95% CI 1.48-1.92; and prevalence ratio 1.54, 95% CI 1.44-1.64, respectively). Age <40 years and a greater number of family/home stressors were also associated with these poorer outcomes. Among the subset of clinicians, caring for patients with COVID-19 and working in high-risk clinical settings were additional risk factors. CONCLUSIONS: Our findings suggest that the pandemic has had negative effects on the mental health and well-being of both clinical and nonclinical employees. Mitigating exposure to COVID-19 and increasing supervisor support are modifiable risk factors that may protect mental health and well-being for all workers.